Privacy Policy
Last Updated: 11/01/2024
This Privacy Policy describes how Waste Works (“we” “our” or “us”) collects, uses, shares, and protects your personal information when you use our online shopping store located at www.wasteworks.eco. By accessing or using the Site, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect various types of information including:
- Personal information: We may collect personal information such as your name, email address, address and phone number when you place an order, create an account or contact us for customer support.
- Payment Information: When you make a purchase we collect payment information, including credit card details, to process your transaction securely.
- Browsing Information: We may automatically collect information about your device, browser and how you interact with our site, including your IP address, cookies, and web beacons.
- A “cookie” is a small text file that is placed on a user’s computer hard drive by a website and are used for customising site information to improve user experience. There are several types of cookies and the most common are often referred to as “session” cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.
- Our website uses cookies generated by Google Analytics to understand what pages on our website are visited by each visitor on each visit. These cookies do not gather any personal data and certainly do not pass any information outside of snugandsound.com.au. More information on the cookies used by Google Analytics can be found here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#cookiesSet].
- We recommend you accept cookies to take full advantage of the services our website provides. However, if you are concerned about the use of cookies and do not wish us to use cookies, please do not use this website, or disable cookies in your browser as follows: https://support.google.com/accounts/answer/61416?hl=en&co=GENIE.Platform%3DDesktop
How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and ship your orders, provide order status updates, and communicate with you regarding your purchases.
- Customer Support: To respond to your enquiries, provide support, and address any issues or concerns you may have.
- Marketing: To send you promotional materials, newsletters and information about our products, services, and special offers, with your consent. You can opt out of these communications at any time.
- Analytics; Monitoring website usage to help us to improve our Site, products and services by analysing customer interactions and preferences. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.
Information Sharing
We may share your information with third- parties in the following situations:
- Service Providers: We may share your information with third-party service providers who assist us in running our business, such as payment processors, shipping partners and customer support providers.
- Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to Subpoenas, court orders or legal investigations.
- Business Transfers: In the event of a merger, sale or transfer of all or a portion of our business, your information may be transferred to the acquiring company.
Security
We take the security of your information seriously and employ industry standard security measures to protect your data. However, please be aware no online data transmission or storage can be completely secure, and we cannot guarantee the absolute security of your information.
Your Choice
You can control and manage your personal information in the following ways:
- Account Information: You can update your account information by logging into your account on our Site.
- Marketing Communications: You can opt out of receiving market communications from us by following the instructions in the communication.
- Cookies: You can adjust your browser setting to disable cookies, but this may affect your experience on our Site.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact: info@wasteworks.eco.