Delivery & Shipping
Thank you for choosing waste works for your waste management and environmental product. We are committed to providing you with top-quality products and exceptional customer service. Please take a moment to review our Shipping and Delivery Policy to understand the shipping and delivery of your orders.
Shipping Methods
We offer various shipping methods to cater for your needs, including standard shipping, expedited shipping and bulk shipping options. The available shipping options may vary depending on your location and the items in your order.
Shipping Rates
Shipping rates are determined based on the weights, size and destination of your order. You will be provided with shipping cost details at the time of checkout. We may also offer free shipping promotions form time to time, which will be clearly communicated on our website.
Order Processing Time
Most orders are processed and shipped within 10 business days of placing your order. Orders placed on weekend or holidays may take longer to process. You will receive a confirmation email with tracking information once your order and been shipped.
Shipping Destinations
We currently ship to destinations within Australia. If you are located outside of Australia, please contact our customer support team for assistance.
Delivery Time
The delivery time depends on the chosen shipping method and your location. Shipping typically takes 10 business days, while expedited shipping may take 5 business. Please note delivery times are estimated and may vary to factors beyond our control, such as weather, customs delays, and carrier issues.
Affiliate Purchases
Please note that affiliate purchases are subject to the shipping and delivery policies or the respective affiliates. Waste Works will not be responsible for the shipping and delivery of product purchased through affiliate links. Customer who purchases product through affiliate links should refer the to affiliate’s shipping and delivery policy for more information.
Order Tracking
You can track the status of your order by using the tracking information provided in your confirmation email. If you have any questions or concerns about your orders delivery status, please contact our customer support team for assistance.
Order Changes and Cancellations
If you need to make changes to or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that orders that have been already shipped cannot be cancelled or modified.
Lost or Damaged Shipments
In the rare event that you order is lost or damaged during transit, pleas econtact our customer support team immediately. We will work with the carrier to resolve the issue and ensure you receive a satisfactory resolution.
Returns and Refunds
For information on our return and refund policy. Please refer to our separate Return and Refund Policy.
Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, Please do not hesitate to contact our customer support team at info@wasteworks.eco .